SURVEYS & STAKEHOLDER FEEDBACK

Surveys That People Complete, and Results You Can Use

We survey the people who matter to your school or program, then turn their answers into clear findings you can use.

Steps To Achieve designs and fields stakeholder feedback surveys, including school climate, employee satisfaction, family and staff engagement, and 21st CCLC participant surveys, then turns the results into clear analysis and reports. We survey employees, school-day teachers, after-school staff, students in elementary and middle school, and parents and families, as well as community members, partners, and boards.

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30+

years of experience

70+

sites and programs evaluated each year

FERPA

compliant

English and Spanish

surveys

Built for every group that has something to say

A study can focus on one group or include several.

Employees

School-day teachers

After-school staff

Students, with a separate elementary version and a separate middle school version

Parents and families

Community members, partners, and boards

We use industry best practices and validated, research-based instrument categories: validated school climate measures; research-based family engagement survey items; established employee satisfaction and engagement measures; and age-appropriate student surveys, with smiley-face response scales for elementary students and a separate middle school version. We do not name specific instrument brands.

Survey services

Every item below is a service we offer, not a future idea. School climate surveys are work we already do.

Stakeholder feedback survey.

One offer covering employees, school-day teachers, after-school staff, students, parents and families, community, partners, and boards. Custom items or validated, research-based instrument categories, in English and Spanish when needed.

School climate survey.

An existing, active offering for districts and schools, built on validated school climate measures, with analysis, comparisons the instrument supports, and board-ready findings. Often paired with enrollment or feasibility studies.

Employee satisfaction survey.

A confidential, statistically valid read on employee satisfaction, employee engagement, organizational culture, and workplace climate, for schools, districts, nonprofits, and public agencies.

Program evaluation survey.

Surveys that support evaluation and outcomes reporting for any program, not only 21st CCLC or BOOST.

Parent and family engagement survey.

Family surveys for programs and districts, including the kind of parent and family engagement survey districts use under Title I, using research-based family engagement survey items.

Parent surveys.

General parent feedback, satisfaction, and program input for schools and programs, alongside the family engagement survey above.

Student surveys for elementary and middle school.

Separate surveys for each age group. Elementary surveys use simple smiley-face response scales so younger students can answer easily. Middle school surveys use wording and scales that fit that age group. English and Spanish when needed.

Staff engagement survey for schools.

Staff and teacher engagement and professional needs surveys, broader than Title II compliance. After-school staff and school-day teachers can be surveyed inside this line.

After-school staff surveys.

Surveys for after-school and out-of-school-time staff, including 21st CCLC and BOOST programs, on their own or with teacher, student, and family surveys.

School-day teacher surveys.

Surveys for school-day teachers on engagement, professional needs, climate, and program feedback about the students they teach. Distinct from after-school staff surveys.

21st CCLC participant surveys.

Student, family, staff, and teacher surveys in English and Spanish, drafted from established national measures, with response rates and results that roll into APR and evaluation work.

Survey analysis and reporting.

Cleaning responses, checking quality, reporting response rates, summarizing themes, comparing to norms where valid, and producing readable reports and visuals.

How this work connects

Program data and reporting. Cleaned survey results feed the reporting systems on /data-reporting.

Impact reports. Survey findings often become the evidence in an impact story. See /impact-reports.

21st CCLC. Detailed 21st CCLC survey workflow stays on /cclc and /cclc-pa. This page is for surveys inside or outside a full CCLC evaluation.

Enrollment projections. School climate and stakeholder surveys often accompany enrollment and feasibility studies. See /enrollment-projections.

Federal programs. Title I through IV administration stays on /federal-programs-administration. Parent and family engagement surveys and staff professional-needs surveys are offered here.

Employee and staff satisfaction surveys

We design and field employee satisfaction surveys and employee engagement surveying, along with organizational assessment and benchmarking, for schools, districts, nonprofits, and public agencies. The work helps leadership turn survey findings into measurable organizational improvements. The same study can include related groups, such as school-day teachers, after-school staff, students, parents and families, community partners, and boards, so leadership sees a full picture, not only an employee score.

Confidential, valid, reliable findings

Work is built on industry best practices and established employee satisfaction and engagement measures. The aim is a confidential, statistically valid employee survey of engagement, culture, and workplace climate that gives leadership valid and reliable data on current conditions, including employee satisfaction, employee engagement, organizational culture, and workplace climate. Items identify organizational strengths, areas of concern, and key drivers of engagement and retention across the workforce and within major employee groups the organization identifies. We develop a research protocol and survey execution strategy, host the survey, can field it in more than one mode when needed (including digital devices and paper), manage invitations, monitor response rates, and work with a communication plan so staff can answer candidly.

Actionable findings and recommendations

The product is not a spreadsheet of averages. Organizations receive survey analysis and reporting they can use: a written research report, actionable findings and recommendations, patterns by role, site, or major employee group when the sample allows it, and options for ongoing measurement. A presentation or briefing to leadership can be included. Results can stand alone, or feed our data reporting and impact report work.

For schools and districts, a staff engagement survey for schools is distinct from a full school climate survey, which usually includes students and families as well as staff. School-day teachers and after-school staff can be surveyed on their own or together. For public agencies and other employers, the work focuses on employee satisfaction, employee engagement, organizational culture, and workplace climate.

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FROM QUESTIONS TO CLEAR FINDINGS

How we work

Step 1. Clarify the questions. Who needs to be heard, what decisions the results will inform, which instrument category fits, whether the format is age-appropriate (including smiley-face scales for elementary students and a separate middle school version), languages, and timeline.

Step 2. Build and field the survey.

Instruments, plain-language invitations, English and Spanish as needed, electronic hosting, optional email or QR distribution, and a plan to protect anonymity and raise response rates.

Step 3. Analyze the results.

Data cleaning, response-rate reporting, item and theme analysis, group comparisons that the sample can support, and findings against national or peer benchmarks when the instrument allows it.

Step 4. Report and connect the data. A readable summary, charts, and practical recommendations. Where useful, we feed cleaned results into program reporting, impact reports, needs assessments, or board materials.

What you receive

A sound instrument, a fielded survey, and survey analysis and reporting you can use.

Survey instrument

Survey instrument and administration plan

Hosted survey

Hosted survey, with multilingual versions when needed

Response-rate tracking

Response-rate tracking and a short fielding summary

Analysis and findings

Analysis file and an easy-to-read findings report

Board or staff briefing

Optional board or staff briefing materials

Cleaned data handoff

Optional handoff of cleaned data into program data reporting or an impact report

Questions we hear often

What is a stakeholder feedback survey, and who does Steps To Achieve survey?

STA surveys the people who matter to a school or program: employees, school-day teachers, after-school staff, students, parents and families, community members, partners, and boards. A study can focus on one group or include several.

Do you offer school climate surveys?

Yes. School climate surveys are an existing Steps To Achieve service. They use validated school climate measures, can be offered in English and Spanish, and come with analysis and a report boards and leadership can use.

Can you run an employee satisfaction survey for a school, a district, a nonprofit, or a public agency?

Yes. STA fields confidential, statistically valid employee satisfaction surveys and employee engagement surveying for schools, districts, nonprofits and public agencies, using established employee satisfaction and engagement measures. The work can include organizational assessment and benchmarking, and response-rate planning, and it delivers survey analysis and reporting with actionable findings and leadership briefings.

Do you offer student surveys for elementary and middle school?

Yes. STA uses age-appropriate student surveys, with a separate version for elementary and for middle school. Elementary surveys use simple smiley-face response scales so younger students can answer easily. Middle school surveys use wording and scales that fit that age group.

Can you survey school-day teachers and after-school staff?

Yes. School-day teachers and after-school staff can be surveyed on their own or as part of a broader staff engagement or program study. After-school staff surveys often support 21st CCLC, BOOST, and other out-of-school-time programs.

What are 21st CCLC participant surveys, and can you do those without a full evaluation?

STA already runs student, family, staff, and teacher surveys for 21st CCLC programs, based on established national measures, in English and Spanish. That work can sit inside a 21st CCLC evaluation (see the CCLC pages) or be scoped as survey and reporting support.

Do you still do parent and family engagement surveys, including Title I?

Yes. Parent surveys sit alongside parent and family engagement surveys, including the surveys districts use to inform Title I family engagement plans, using research-based family engagement survey items. Title I through IV program administration is a separate service on the Federal Programs Administration page.

What do we actually receive?

A sound instrument, a fielded survey, response-rate tracking, and survey analysis and reporting: a readable findings report, visuals, and practical recommendations. Results can also feed program data reporting or an impact report.