Leading in Times of Crisis
with Emotional Intelligence

Webinar Overview:

• People re-act differently when stressed
• Using Emotional Intelligence can improve a stressful situation
• Emotional Intelligence can be learned and practiced
• Adapting to the situation helps improve relationships and outcomes

Learn to:

• Identify other personality styles and behaviors when stressed
• Uuse Emotional Intelligence to improve a relationship
• Avoid conflict with others
• Interact with individuals in ways that works best for them
• Become more productive, save time, and avoid mistakes by connecting with others more effectively